Privacy Policy
Introduction
This Privacy Policy explains how Skye Hotel Ridgetown (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit our hotel, use our website, or interact with our services. We are committed to safeguarding your privacy and ensuring transparency in how your data is handled.
Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, mailing address, and payment details when you make a reservation or inquiry.
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Booking Information: Check-in/check-out dates, room preferences, special requests, and guest history.
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Technical Information: IP address, browser type, device information, and cookies when using our website.
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Communication Data: Messages, emails, or feedback you send to us.
How We Use Your Information
We use the collected information for the following purposes:
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To process and manage hotel reservations and bookings
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To provide customer service and respond to inquiries
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To improve our website, services, and guest experience
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To send booking confirmations, updates, and important notices
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To comply with legal and regulatory obligations
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For marketing purposes (only with your consent)
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. You can disable cookies through your browser settings, but some features may not function properly.
Sharing of Information
We do not sell or rent your personal information. However, we may share information with:
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Payment processors for secure transactions
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Booking platforms or travel partners (if applicable)
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Service providers who assist in hotel operations
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Legal authorities if required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
Data Retention
We retain personal information only as long as necessary for operational, legal, and business purposes, including record-keeping and compliance requirements.
Your Rights
Depending on applicable laws, you may have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate information
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Request deletion of your personal data
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Withdraw consent for marketing communications
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Skye Hotel Ridgetown
Email: info@ridgetownskyehotel.com
Phone: (437) 241-5642
Address: 21198 Victoria Rd, Ridgetown, Ontario, Canada N0P 2C0